How to buildOctober 11, 20268 min read
UX/UI & Product DesignStep 14 of 18

Interface accessibility: WCAG for designers and product managers

In short

Accessibility is the quality that lets people with visual, hearing, motor and cognitive disabilities use an interface — and, along the way, everyone who is temporarily or situationally limited. The yardstick is the W3C standard WCAG 2.2: four principles (perceivable, operable, understandable, robust) and success criteria at levels A, AA and AAA; level AA is the target for most sites. Contrast, focus, target size, labels and error messages are decided in the design — fixing them after development costs more.

FundamentalsLevel: IntermediateAccessibility

After this you will be able to

  • Explain the four WCAG principles (POUR) and the difference between levels A, AA and AAA
  • Name the WCAG 2.2 success criteria that are settled at the design stage rather than in code
  • Review a design against a 12-point checklist mapped to WCAG 2.2 success criteria
  • Specify focus states, focus order and gesture alternatives for developers

Verified with

WCAG 2.2 (W3C Recommendation, 2024-12-12)

Checked against docs: October 11, 2026

Contents
  1. 01Who needs accessibility: permanent, temporary and situational limitations
  2. 02WCAG 2.2: the POUR principles and levels A/AA/AAA
  3. 03Contrast, size and more than colour
  4. 04Focus, order and keyboard — what the designer decides
  5. 05Touch target size and gestures
  6. 06Copy: labels, errors, alternative text
  7. 07The design checklist before handover to development

Who needs accessibility: permanent, temporary and situational limitations

Accessibility is often seen as looking after a small group of blind users. W3C WAI frames it more broadly: it covers auditory, visual, physical, speech, cognitive and neurological disabilities — and at the same time helps people without disabilities. It helps to think in three kinds of limitation.

Permanent

Examples
Low vision, colour vision deficiency, tremor, deafness, dyslexia
What helps in the interface
Contrast, text alternatives, larger targets, captions, plain language

Temporary

Examples
A broken arm, lost glasses — examples from W3C WAI materials
What helps in the interface
One-handed and keyboard operation, text resizing

Situational

Examples
Bright sunlight, sound can’t be played, a child in one arm, a slow connection
What helps in the interface
Contrast, captions, large buttons, lightweight pages
One design decision helps different people

The same applies to older people, whose vision and motor skills change with age, and to everyone using a site on a phone, a watch or a TV. So accessibility is not a separate “low-vision version” — it is a quality of the main interface.

WCAG 2.2: the POUR principles and levels A/AA/AAA

WCAG (Web Content Accessibility Guidelines) is the W3C standard for web content accessibility. Version 2.2 was published on 5 October 2023 and updated on 12 December 2024; it is also approved as the international standard ISO/IEC 40500:2025. W3C encourages using the latest version: content that conforms to WCAG 2.2 also conforms to 2.1 and 2.0. The requirements are grouped under four principles, known by their initials as POUR.

  1. 01PerceivableInformation can be perceived: seen, heard or received as text. Contrast, image alternatives, captions.
  2. 02OperableThe interface can be operated: by keyboard, with one finger, without precise gestures, with visible focus.
  3. 03UnderstandableBoth content and operation are clear: field labels, meaningful errors, predictable behaviour.
  4. 04RobustContent is interpreted correctly by different browsers and assistive technologies — mainly a markup job.
The four WCAG principles: designers shape most of the first three, developers own the fourth.

A

What it means
Baseline criteria: without them some people can’t use the interface at all
How to use it
Mandatory minimum

AA

What it means
Includes A and adds criteria for contrast, focus, target size and more
How to use it
The practical target for most sites and apps

AAA

What it means
The highest level: enhanced contrast, larger targets, stricter requirements
How to use it
Selectively, where feasible; W3C does not recommend requiring AAA for entire sites
WCAG conformance levels

Contrast, size and more than colour

Contrast and colour roles are covered in detail in the article on typography and colour. Here is a summary of the criteria you can check right in the design file, without code.

1.4.3 Contrast (Minimum)

Level
AA
What to check in the design
Text at least 4.5:1; large text (18 pt or 14 pt bold and up, roughly 24 and 18.5 px) at least 3:1. Placeholders and hover text count too

1.4.11 Non-text Contrast

Level
AA
What to check in the design
Field borders, icons, toggle states and meaningful chart parts at least 3:1 against adjacent colours

1.4.1 Use of Color

Level
A
What to check in the design
Errors, status, required fields and links aren’t marked by colour alone — there’s text, an icon or an underline

1.4.4 Resize Text

Level
AA
What to check in the design
Text can be enlarged to 200% without losing content: labels don’t get clipped, buttons grow with their text

1.4.10 Reflow

Level
AA
What to check in the design
At 320 CSS pixels wide the content reflows into one column with no horizontal scrolling (except tables, maps and the like)
Visual criteria a designer checks

Focus, order and keyboard — what the designer decides

Many people operate interfaces without a mouse: with a keyboard, a switch, voice or a screen reader. For them it matters where the focus is — the highlight on the element that will receive the action — and in what order it moves. That is set in the design and the component specs.

  1. Draw the focus state2.4.7 · 2.4.13 (AAA)

    Every button, link, field and toggle has a visible focus state that stands out on any background (2.4.7, AA). The indicator is a non-text element too; aim for 3:1 contrast.

  2. Define the order2.4.3

    Focus order follows reading and task logic: form fields top to bottom, then the submit button (2.4.3, A). On complex screens, number the order right in the design.

  3. Everything works by keyboard2.1.1

    Anything done with a mouse must also be possible by keyboard (2.1.1, A): menus, carousels, date pickers, closing a dialog.

  4. Focus isn’t hidden under the header2.4.11

    A sticky header, cookie banner or chat widget must not fully cover the focused element (2.4.11, AA). Plan for scroll padding or a dismissible banner.

Touch target size and gestures

WCAG calls the area you press a target: a button, link or icon. Small, tightly packed targets are hard to hit for people with tremors and for anyone holding a phone in one hand.

24

CSS pixels — minimum target size under 2.5.8 (AA); exceptions include enough spacing, links in text and an equivalent control

44

CSS pixels — the enhanced criterion 2.5.5 (AAA)

Gestures need separate attention. Criterion 2.5.1 (A) forbids making complex gestures — a two-finger pinch or a path-based swipe — the only way to perform an action. Criterion 2.5.7 (AA) requires that anything done by dragging can also be done with simple taps or clicks.

Gesture only

  • The carousel only moves with a swipe
  • The map only zooms with a pinch
  • List order only changes by dragging
  • The price slider only moves by dragging

Gesture plus tap

  • The carousel has “previous” and “next” buttons
  • The map has “+” and “−” buttons
  • List items have “move up” and “move down” buttons
  • Tapping the track moves the thumb, and there’s a field for an exact value

Copy: labels, errors, alternative text

A large part of accessibility is copy, and it’s written by the designer, editor and product manager, not the developer. If a field has no label in the design and an icon has no name, someone will have to invent them in code on the fly.

1.1.1 Non-text Content

Level
A
What to provide
Text conveying meaning or action for every meaningful image and icon button; decorative images marked as decorative

3.3.2 Labels or Instructions

Level
A
What to provide
A visible label on every field, the format where it isn’t obvious, required fields marked — without excess instructions

3.3.1 Error Identification

Level
A
What to provide
The error points to the specific field and is described in text

3.3.3 Error Suggestion

Level
AA
What to provide
If the fix is known, the message suggests it: “Enter the number as +7…”

2.4.6 Headings and Labels

Level
AA
What to provide
Headings and labels describe topic or purpose, not “Section 1”

3.3.7 Redundant Entry

Level
A
What to provide
Information entered earlier in the same process is auto-filled or available to select

3.3.8 Accessible Authentication (Minimum)

Level
AA
What to provide
Sign-in without memorising or retyping: paste and password managers allowed, an email link or passkey offered
Copy-related criteria settled in the design

Doesn’t work

  • alt “photo”, “image123.jpg” or an empty alt on a product photo
  • A cart icon with no name
  • A placeholder instead of a label: it disappears on typing
  • “There is an error in the form” above all fields

Works

  • alt “Leather backpack, brown, front view”
  • A button named “Cart, 2 items”
  • A persistent label above the field, an example in the hint
  • Error text next to the specific field, plus how to fix it

The design checklist before handover to development

The checklist covers what is visible in the design. It doesn’t replace testing the finished interface: semantics, screen reader and keyboard behaviour are checked in code.

  • Text contrast at least 4.5:1, large text 3:1, placeholders included (1.4.3)
  • Field borders, icons and component states at least 3:1 against the background (1.4.11)
  • No meaning is conveyed by colour alone (1.4.1)
  • The design is checked with text at 200% and at 320 px wide (1.4.4, 1.4.10)
  • Every interactive element has a clearly visible focus state (2.4.7)
  • Focus order is marked on complex screens and follows the task logic (2.4.3)
  • Sticky headers, banners and widgets don’t cover the focused element (2.4.11)
  • Targets are at least 24×24 px or have enough spacing (2.5.8)
  • Swipes, pinches and drags have a tap alternative (2.5.1, 2.5.7)
  • Fields have visible labels; errors have text and a suggested fix (3.3.1, 3.3.2, 3.3.3)
  • Meaningful images and icon buttons have alternative text written (1.1.1)
  • Sign-in doesn’t require memorising or retyping codes, and no data has to be entered twice (3.3.7, 3.3.8)
Accessibility is cheapest at the design stage: every decision postponed to code comes back as rework.
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